Medicaid is a health insurance program for people with limited income and resources who meet additional eligibility guidelines. In Iowa, you may qualify for Medicaid if you are 65 or older; have a disability (according to Social Security standards); or are a woman in need of treatment for breast or cervical cancer. Additionally, you may be eligible if you have high medical costs, need assistance paying your Medicare premiums or have a special financial need not met by Social Security.
Contact Iowa Medicaid Member Services
To determine if you are eligible to receive Medicaid or to apply for benefits, call (800) 338-8366 or (515) 256-4606 from the Des Moines area between 8 a.m. and 5 p.m., Monday through Friday, to speak to a member services representative. You may also email IMEMemberServices@dhs.state.ia.us.
Apply for Benefits
You may start an online application for Medicaid and other benefits through the Iowa Department of Human Services’ Self Service Portal.
This website is designed to assist Iowans who are interested in applying for Medicaid or who are already receiving Medicaid benefits. It includes a list of all the Medicaid programs, a resource page and a contact directory.
Medicaid has a number of long-term care services and supports designed to help members reach the highest degree of independence possible while living at home or in a facility. Learn more about the various programs and follow the link on the page to apply.
The Managed Care Ombudsman Program advocates on behalf of Medicaid managed care members who receive managed long-term services and supports (MLTSS). It acts as an advocate for and investigates complaints made by or on behalf of approximately 57,000 Iowans.